Change my plan?

Posted in Category Open Discussion
  • J
    Juliette Steirer 6 months ago

    Hello, I cannot find how to chang my subscription plan. How do I change my plan from monthly to annual?

    Thanks,

    Xerxes

  • C
    Camille van Niekerk 6 months ago

    Hi, Xerxes! Please email [email protected] for assistance with your plan. Thank you!

  • R
    Robert.dudley 6 months ago

    Hi Camille, I've submitted an email on this same topic. I haven't heard back yet, but I'm guessing the answer is to cancel my subscription, then re-subscribe for the yearly option?

    Step 1) Cancel subscription

    Step 2) Buy new subscription

    If I cancel today, would I still get the rest of my 30 days until I choose to renew at the yearly rate?

  • C
    Camille van Niekerk 6 months ago

    Hi, Robert! I don't handle subscriptions, but I will message the web team to look out for your email. Thank you for the heads up!

  • M
    Mitch 6 months ago

    Hey Robert, it looks like this conversation was fielded between our customer support specialist and Xerxes Steirer. As you are logged in to your account, please head to www.30daysinger.com/upgrade. This should provide you the option to upgrade from monthly to annual and save some money! If you are still running into issues, please reach out again to [email protected]. Thanks!

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